Shipping & Returns

Shipping

The table shows the turnaround time and prices for the standard according to your location. In the busiest periods, the club warehouse may need an extra 3 business days to ship your order, but you should receive a shipping confirmation once your order is shipped. The deliveries are the responsibility of the carriers and will depend on their internal procedures. If there are any issues with the delivery, please get in touch with the carrier that is mentioned on the tracking link for the order

Region

Germany
Europe
World

Days

3-5 business days
3-5

Price  

free
8,00 Eur
15,00 Eur
4-7 business days
5-7
7-9 business days
7-9
Shipping

The table shows the turnaround time and prices for the standard according to your location. In the busiest periods, the club warehouse may need an extra 3 business days to ship your order, but you should receive a shipping confirmation once your order is shipped. The deliveries are the responsibility of the carriers and will depend on their internal procedures. If there are any issues with the delivery, please get in touch with the carrier that is mentioned on the tracking link for the order

Region

Germany
Europe
World

Days

3-5

Price  

free
8,00 Eur
15,00 Eur
4-7 business days
5-7
7-9 business days
7-9
Thank you!
YOu will receive an email with the shipping instructions within 24 hours.
Returns

1. ORDER TO RETURN
If you are not satisfied with your purchase, you have 14 days from the date of receipt of your order to return the item(s) to anti elite club

2. RETURN CONDITIONS
Please ensure that items are returned clean, unworn and have all their tags on. We recommend that you return items in their original packaging to ensure the necessary protection when in transit. This way you will also be minimizing the ecological impact of the returns process.When we receive your package, we will inspect the conditions of the items before proceeding to the refund, and if the items are damaged, worn or in an unsuitable condition, we reserve the right to deduct non returnable damage, service or repair costs or we even won't be able to give you a refund at all. Those items will be recycled and we won't be able to ship them back to you.

3. RETURN INSTRUCTIONS
If you would like to make a return, please use our contact form. You simply have to insert your order number and the email associated with your account.

You will receive an email with shipping instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Await your Refund notification email, which we will send when we have processed your return. It can take up to 30 days to receive and complete your return. Please be sure to keep hold of your receipt in the meantime, since the responsibility of the return is yours until it reaches us.

4. REFUND CONDITIONS
Refunds can take up to 14 days to be processed. The refund will be made via the same payment method that we used for your initial purchase. You will receive the refund confirmation via email once the refund has been completed. If you do not see a credit to your account within 30 days, please show this confirmation as proof to your banking institution so they may help you facilitate the process.
We will refund you the initial paid amount for each product you returned and which has been accepted by us. If you return your complete order we are also obliged to refund the standard shipping costs if we charged for shipping to you.

Returns

1. ORDER TO RETURN
If you are not satisfied with your purchase, you have 14 days from the date of receipt of your order to return the item(s) to anti elite club

2. RETURN CONDITIONS
Please ensure that items are returned clean, unworn and have all their tags on. We recommend that you return items in their original packaging to ensure the necessary protection when in transit. This way you will also be minimizing the ecological impact of the returns process.When we receive your package, we will inspect the conditions of the items before proceeding to the refund, and if the items are damaged, worn or in an unsuitable condition, we reserve the right to deduct non returnable damage, service or repair costs or we even won't be able to give you a refund at all. Those items will be recycled and we won't be able to ship them back to you.

3. RETURN INSTRUCTIONS
If you would like to make a return, please use our contact form. You simply have to insert your order number and the email associated with your account.

You will receive an email with shipping instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Await your Refund notification email, which we will send when we have processed your return. It can take up to 30 days to receive and complete your return. Please be sure to keep hold of your receipt in the meantime, since the responsibility of the return is yours until it reaches us.

4. REFUND CONDITIONS
Refunds can take up to 14 days to be processed. The refund will be made via the same payment method that we used for your initial purchase. You will receive the refund confirmation via email once the refund has been completed. If you do not see a credit to your account within 30 days, please show this confirmation as proof to your banking institution so they may help you facilitate the process.
We will refund you the initial paid amount for each product you returned and which has been accepted by us. If you return your complete order we are also obliged to refund the standard shipping costs if we charged for shipping to you.

Thank you!
YOu will receive an email with the shipping instructions within 24 hours.
support@antieliteclub.com